Privacy Policy

Grown Man Systems (GMS)

Effective Date: 14 October 2026
Last Updated: 14 October 2026

1. Introduction

Grown Man Systems (“GMS”, “we”, “our” or “us”) respects the privacy of visitors, customers, clients, subscribers, collaborators and other individuals who interact with our website, digital products and services.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit https://grownmansystems.com, contact us, purchase a product, request a service, use an available digital resource or otherwise interact with GMS.

GMS is an India-based digital business serving individuals, creators, educational audiences, professionals and organisations in India and internationally. Our ecosystem includes practical digital services, business support, educational resources, digital publishing, newsletters, knowledge products, original storytelling and developing digital initiatives.

This Policy applies to our website and to GMS products and services to the extent that we handle personal information in connection with them. A particular product or service may also have additional privacy notices or terms where appropriate.

2. Business Identity and Contact Information

Business name: Grown Man Systems (GMS)
Website: https://grownmansystems.com
Email: info@grownmansystems.com
Telephone: +91 9372381409 / +91 7738190982
Business location: Kalamboli, Navi Mumbai, Maharashtra 410218, India.

For privacy questions, requests concerning personal information or complaints about how information is handled, please contact us using the details above.

3. Products and Services Covered

This Policy covers personal information handled in connection with the following GMS offerings, where applicable and available:

3.1 GMS Microtasks

Digital and administrative support for individuals, creators and organisations, including data entry, research, document formatting, spreadsheet preparation, presentations, content preparation and related administrative tasks.

3.2 GMS Business Solutions

Business-oriented services that may include research, documentation, spreadsheet systems, digital operations support, reports, presentations, digitisation, data processing, transcription, administrative assistance and customised project work.

3.3 GMS News and News Newsletters

Digital informational content, newsletters, research reports and related publications covering areas such as technology, science, business, education, public policy and global developments.

3.4 Plectrum Careers

Career-related information, educational and professional development resources, newsletters and other career guidance materials.

3.5 GMS KTC and GMS Card Forge

Educational and knowledge-based card collections, downloadable and printable resources, science and nature packs, and related educational materials. Examples include astronomy, mythology, human anatomy, exoplanets, deep-sea creatures, astrobiology and AI-related educational collections.

3.6 GMS Storyverse and Digital Publishing

Original illustrated stories, creative publications, fictional worlds, digital storytelling and related publishing or entertainment materials.

3.7 Digital Store and Other Digital Resources

Digital downloads, templates, systems, guides, educational resources and other products or materials made available through GMS.

3.8 Sparky AI Assistant and Developing Initiatives

GMS may develop or introduce digital and AI-assisted initiatives for learning, research, creativity and productivity. This Policy applies to personal information handled by such initiatives when they are made available and to the extent relevant to their actual functionality.

The inclusion of an offering in this section does not mean that every planned feature, product or service is currently operational or available for purchase.

4. Personal Information We May Collect

The information we collect depends on how you interact with GMS. We aim to collect information reasonably necessary for the relevant business, service or operational purpose.

4.1 Information You Provide Directly

You may provide information when you:

• Submit a contact form or send us an email.

• Request a quotation, consultation or service.

• Place an order or request customer support.

• Purchase or access a digital product.

• Subscribe to or request information about newsletters or publications.

• Participate in a project, collaboration or business engagement.

• Provide feedback or communicate with us through an available channel.

Depending on the interaction, this information may include your name, email address, telephone number, billing or delivery details where relevant, organisation or business details, order references, enquiry content and other information you choose to provide.

Please do not send passwords, payment-card security codes or other unnecessary sensitive information through ordinary contact forms or email.

4.2 Order and Transaction Information

Where relevant, we may receive or maintain information such as:

• Products or services ordered.

• Order identifiers and transaction references.

• Purchase date, amount and currency.

• Payment status and confirmation.

• Refund, cancellation or billing enquiry details.

• Information needed to deliver a product or complete a service.

Payment providers may separately collect and process payment information under their own privacy policies and terms.

4.3 Information Provided for Customised Work

When requesting a service, you or your organisation may provide documents, spreadsheets, research materials, business records, images, text, forms, project instructions or other source material.

Some assignments may involve information relating to employees, applicants, customers, suppliers or other third parties. You should provide only information necessary for the agreed work and ensure that you are authorised to share it.

Where appropriate, the parties should agree on additional confidentiality, security, access, retention and deletion arrangements before sensitive or extensive client data is transferred.

4.4 Technical and Usage Information

When you visit our website, technical information may be generated or collected by the website, hosting infrastructure or technologies actually in use. This may include:

• IP address.

• Browser type and version.

• Device or operating-system information.

• Pages visited and approximate visit times.

• Referring pages or sources.

• Basic diagnostic, security and performance information.

• Cookie or similar-technology information, where applicable.

The specific information available to GMS depends on the website configuration and the services or tools in use.

4.5 Communications and Support Records

We may retain relevant correspondence and records of customer support, service enquiries, project instructions, complaints, refund requests and other business communications for follow-up, recordkeeping, security and dispute resolution.

5. How We Use Personal Information

Subject to applicable law, we may use information for the following purposes:

1. Website operation: to provide, maintain and troubleshoot the website and its features.

2. Orders and delivery: to process orders, confirm transactions, provide access to products and deliver agreed services.

3. Customer communication: to respond to enquiries, provide updates and handle support requests.

4. Project execution: to carry out authorised tasks, prepare deliverables and communicate with clients.

5. Newsletters and publications: to manage requests, subscriptions or delivery of informational content where those services are offered.

6. Business administration: to maintain appropriate transaction, accounting, operational and service records.

7. Security and fraud prevention: to investigate suspicious activity, protect accounts and systems, and prevent misuse.

8. Service improvement: to understand technical issues and improve functionality, quality and usability where suitable information is available.

9. Legal compliance: to meet applicable legal, regulatory, tax, accounting or lawful authority requirements.

10. Rights and dispute management: to investigate complaints, enforce applicable terms and protect legitimate business or legal interests.

We do not intend to collect personal information indiscriminately. Information should be relevant to the purpose for which it is requested or received.

6. GMS Newsletters and Communications

GMS develops and manages its own newsletter and informational-content offering. We do not identify a separate external newsletter platform as part of the current operating model.

If you provide your email address to request a newsletter, publication or other communication, we may use it to fulfil that request and manage related communications.

Service-related messages—such as order confirmations, delivery information, responses to enquiries and important service notices—may be sent where necessary.

Where optional promotional communications are offered, we will provide an appropriate means to withdraw from them, subject to applicable law. You may also contact us to request that promotional messages stop.

Operating an original newsletter platform does not, by itself, mean that all technical infrastructure is operated exclusively by GMS. Any hosting, delivery, security or other supporting services actually used must be considered when assessing the relevant data flows.

7. Payment Processing

GMS currently intends to use Razorpay and PayPal as payment providers where the relevant payment option is available.

When you make a payment, the applicable provider may collect and process payment details, transaction information, verification data and other information necessary to complete or assess the transaction.

GMS may receive transaction-related information such as a payment confirmation, transaction reference, payment status, amount, payer details or other information made available for order fulfilment, customer support, accounting or refund handling.

GMS does not intend to store full payment-card numbers or card security codes on its own systems. However, the exact information exchanged with a payment provider depends on the payment method and integration in use.

Razorpay and PayPal operate under their own applicable terms, privacy notices and security procedures. Customers should review the relevant provider's terms when using its payment service.

Payment options may change. The payment methods presented at checkout at the time of a transaction determine which provider processes that transaction.\

Custom Payment Links for Services

For GMS Microtasks, GMS Business Solutions and other individually arranged services, GMS may send customers customised payment links through Razorpay or PayPal. These links may relate to agreed service fees, quotations, deposits, individual tasks or project milestones.

When a customer uses a payment link, the relevant payment provider may collect and process information necessary to complete the transaction, verify payment, prevent fraud or handle disputes. GMS may receive transaction confirmations, payment status, transaction references, payer details and other relevant information made available by the provider.

GMS uses relevant transaction information to confirm payments, deliver agreed products or services, maintain business records, respond to enquiries and process eligible refunds. Customers should review the applicable payment provider's privacy policy and terms when using its services.

8. Cookies and Similar Technologies

Our website or its hosting and supporting services may use cookies or similar technologies for functions such as:

• Essential website operation.

• Security and abuse prevention.

• Remembering certain preferences.

• Measuring website performance or usage, where analytics tools are enabled.

• Supporting embedded or third-party features, where present.

The technologies actually used depend on the live website configuration. This Policy does not represent that every listed technology is currently enabled.

You may be able to manage or block cookies through your browser settings. Blocking certain cookies may affect website functionality.

Where applicable law requires consent or additional notice for a particular technology, the relevant arrangements should be implemented accordingly.

9. When We May Share Information

GMS does not intend to sell personal information as a standalone commercial product. We may disclose or make information available when reasonably necessary for the purposes described in this Policy, subject to applicable law.

Recipients may include:

Third-Party Storefronts and Digital Delivery Platforms

GMS may link to or use third-party storefronts and digital delivery platforms, including Payhip, to present products, facilitate purchases and provide digital downloads.

When customers follow a link from the GMS website to Payhip, the platform may collect personal information, technical information, order details and payment-related information in accordance with its own privacy practices and the features used for that transaction.

GMS may receive relevant order, delivery, customer-support and transaction information from the platform or from the customer. We use such information only for appropriate purposes connected with order fulfilment, customer service, accounting, refunds, security and other legitimate business requirements, subject to applicable law.

Third-party platforms operate independently under their applicable terms and privacy policies. Their processing of information is governed by those policies, while GMS remains responsible for its own handling of personal information.

9.1 Payment Providers

Razorpay, PayPal or another payment provider actually used for a particular transaction may receive information necessary to process payments, manage transactions, prevent fraud or handle disputes.

9.2 Website Hosting and Technical Providers

Website hosting, infrastructure, security, maintenance or technical providers may process information where necessary to operate or protect the website.

9.3 Service Providers and Project Participants

Where necessary to deliver a requested service, we may use appropriately authorised service providers or collaborators. Access should be limited to information needed for their assigned responsibilities.

9.4 Professional Advisers

We may disclose relevant information to legal, accounting, tax or other professional advisers when reasonably necessary for advice, compliance or business administration.

9.5 Legal, Regulatory and Security Disclosures

Information may be disclosed when required by law or a lawful order, or where reasonably necessary to investigate fraud, protect rights, enforce applicable terms, address security incidents or protect individuals from harm.

9.6 Business Changes

If GMS undergoes a business restructuring, transfer or similar transaction, relevant information may be transferred where legally permitted and subject to appropriate safeguards.

We do not claim that every category of recipient above is currently engaged by GMS. Actual disclosures depend on the services in use and the circumstances of the interaction.

10. Third-Party Websites and Services

Our website may contain links to external websites or services, including payment providers and other resources.

When you leave the GMS website or use an embedded or linked third-party service, that provider may collect information directly under its own privacy policy and terms.

GMS does not control the independent privacy practices of external providers. You should review their applicable notices before submitting information to them.

The presence of a link does not imply that GMS endorses every practice or statement of the external service.

11. Confidentiality of Client Materials

GMS recognises that business-support assignments may involve confidential commercial information, internal documents, research, operational records or information concerning a client's employees, applicants, customers or suppliers.

For such work, GMS aims to:

• Use supplied material only for the authorised purpose of the engagement.

• Limit access to people who need the information to perform the agreed work.

• Avoid publicly disclosing client materials without authorisation, unless disclosure is legally required or otherwise lawfully justified.

• Take reasonable measures appropriate to the nature of the material and the work.

• Retain or delete working copies in accordance with applicable requirements and any agreed project terms.

These commitments must be read alongside the specific scope of each engagement. Clients should not provide highly sensitive personal information unless it is necessary, appropriately authorised and covered by suitable handling arrangements.

Where a client determines the purposes and means of processing personal information and GMS handles it on the client's instructions, the parties may need additional contractual provisions defining their respective responsibilities.

12. Data Retention

We retain personal information for no longer than reasonably necessary for the purposes for which it was collected, subject to applicable law, legitimate recordkeeping needs and the circumstances of the relevant service.

Retention periods may vary according to the type of information, including:

• Enquiry and correspondence records.

• Order and transaction records.

• Accounting, tax and business records.

• Project instructions and deliverables.

• Security and technical logs.

• Complaints, refund requests and dispute records.

Some records may need to be retained for legal, accounting, fraud-prevention or dispute-resolution purposes even after a customer relationship ends.

Where information is no longer needed and no lawful reason requires its retention, we aim to delete it or take appropriate steps to remove identifying details, subject to technical and legal limitations.

GMS does not state a single fixed retention period for every category because the appropriate period depends on the information and the applicable circumstances.

13. Security Measures

GMS aims to use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

Depending on the system and the nature of the information, safeguards may include access restrictions, account security, secure service configurations, limited sharing and appropriate record-handling practices.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we aim to respond appropriately to identified risks and incidents.

If you believe information relating to you has been exposed, misused or sent to the wrong recipient in connection with GMS, please contact us promptly.

14. International Users and Processing

GMS operates from India and may serve customers and clients in other countries.

Depending on the website infrastructure, payment provider or other service used, personal information may be processed or stored in India or another jurisdiction.

Different jurisdictions may have different privacy laws and protections. Where applicable law imposes requirements on cross-border transfers or other processing, the relevant requirements must be observed.

This Policy does not claim that all information is stored exclusively in India or that every external provider uses the same data-storage location.

15. Privacy Rights and Requests

Depending on applicable law and the circumstances of the processing, you may have rights concerning your personal information. These may include requesting access to information, correction of inaccurate information, deletion where appropriate, withdrawal of consent where processing relies on consent, or raising an objection or complaint.

The rights available to you depend on the laws applicable to your situation and the relevant provisions in force.

To submit a request, contact info@grownmansystems.com and include enough information for us to understand and assess your request. Please do not send passwords, card security codes or unnecessary identity documents.

We may need to verify your identity or authority before acting on a request. We may also need to retain certain information where required by law or where a lawful exception applies.

We aim to respond within the period required by applicable law. If we cannot fulfil a request fully, we will explain the position where legally appropriate.

You may also contact us to raise a privacy concern or complaint. We will review the matter and take reasonable steps to address it.

16. Children's Privacy

GMS offers educational and creative materials that may be of interest to younger audiences. However, the presence of educational content does not mean that every GMS service is designed to collect personal information directly from children.

Children should not submit personal information through the website or use services requiring adult authorisation without the involvement of a parent or lawful guardian where required.

Where a product or service is intended for children or may involve children's personal information, GMS should apply the notices, consent arrangements and safeguards required by applicable law.

If you believe that a child has provided personal information improperly through a GMS channel, please contact us so that the matter can be reviewed.

17. AI-Related and Developing Services

GMS may develop AI-assisted or other technology-based initiatives, including Sparky AI Assistant.

If an AI-assisted service becomes available, the information it processes will depend on its actual design, features and supporting providers. Users should not submit confidential client information, passwords, financial details or sensitive personal information to an AI feature unless the service expressly supports that use and suitable safeguards are in place.

Any AI service may require additional notices explaining what information is processed, how it is used, whether external AI providers are involved and how long information is retained.

This section does not represent that a public Sparky chatbot or every planned AI feature is currently operational.

18. Your Responsibilities

When using GMS services or submitting information, you should:

• Provide accurate information where necessary for an order or service.

• Share only information you are authorised to provide.

• Avoid submitting unnecessary sensitive personal information.

• Respect the privacy and confidentiality of other individuals.

• Notify us if relevant contact or transaction information needs correction.

• Use available website and service channels responsibly.

If you provide information about another person, you are responsible for ensuring that doing so is lawful and appropriate in the circumstances.

19. Changes to This Privacy Policy

GMS may update this Policy to reflect changes in its products, services, technology, data-handling practices or applicable law.

The revised version will be published on this page with an updated “Last Updated” date. Where applicable law requires additional notice or consent for a material change, we will follow the relevant requirements.

We encourage visitors and customers to review this page periodically.

20. Contact GMS About Privacy

For questions, requests, corrections or complaints concerning this Privacy Policy or the handling of personal information, contact:

Grown Man Systems (GMS)
Email: info@grownmansystems.com
Telephone: +91 9372381409 / +91 7738190982
Location: Kalamboli, Navi Mumbai, Maharashtra 410218, India.

Please use the subject line “Privacy Request” where possible so that your message can be identified and directed appropriately.

Grown Man Systems (GMS)
Different Worlds. One Connected Vision.